CCPA Notice

Last Updated: March 18, 2026

California Consumer Privacy Act (CCPA) Notice

This notice provides information required by the California Consumer Privacy Act (CCPA) for California residents. If you are a California resident, you have specific rights regarding your personal information.

Categories of Personal Information We Collect

We collect the following categories of personal information:

• Identifiers: Name, email address, phone number, account credentials
• Professional Information: Real estate license details, agency affiliation
• Commercial Information: Subscription and payment history
• Internet Activity: Platform usage patterns, browsing history
• Geolocation Data: GPS tracking information during property showings
• Audio/Visual Information: Profile photos, if provided

Sources of Personal Information

We collect personal information from:

• Directly from you when you create an account or use our services
• Automatically through your use of the platform (cookies, analytics)
• Third-party integrations (Google Calendar, Gmail, mapping services)
• Business partners and affiliates

Business Purposes for Collecting Information

We use personal information for:

• Providing and improving ShowSync services
• Route optimization and schedule management
• Communication facilitation between agents and clients
• Customer support and service notifications
• Security and fraud prevention
• Legal compliance and regulatory requirements

Categories of Third Parties We Share Information With

We may share personal information with:

• Service providers (Google Maps, SendGrid, Twilio, OpenAI)
• Cloud storage and hosting providers
• Analytics and performance monitoring services
• Payment processors
• Legal and regulatory authorities when required

Your CCPA Rights

As a California resident, you have the right to:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out: Opt-out of the sale of your personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment
• Right to Correct: Request correction of inaccurate personal information
• Right to Limit Use: Limit the use and disclosure of sensitive personal information

How to Exercise Your Rights

To exercise your CCPA rights, you may:

• Email us at support@showsync.ai
• Submit a request through your account settings

We will verify your identity before processing your request and respond within 45 days. You may designate an authorized agent to make requests on your behalf by providing written authorization.

Do Not Sell My Personal Information

ShowSync, Inc. does not sell personal information as defined by the CCPA. We do not and will not sell your personal information to third parties.

Retention Period

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the type of information and business needs.

Minors Under 16

We do not knowingly collect or sell personal information of consumers under 16 years of age. ShowSync is intended for users 18 years and older.

Updates to This Notice

We may update this CCPA notice periodically. Material changes will be communicated via email or platform notification. The "Last Updated" date indicates when changes were last made.

Contact for CCPA Requests

For questions about your CCPA rights or to submit a privacy request, contact:

Privacy Department
ShowSync, Inc.
Email: support@showsync.ai
Address: 2855 E. Coast Hwy., Suite 225, Corona Del Mar, CA 92625